Teamwork and effective relationships with colleagues are key to the productive and profitable operation of most organizations. Inevitably though, there are disputes and conflict, and all personnel need to know how to appropriately deal with them.
This production examines employment relations and workplace conflict. Featuring interviews with Adrian Wakeling from the Advisory Conciliation and Arbitration Service in the UK and Tanya Anastasiadis from the Victorian Employers’ Chamber of Commerce and Industry in Australia, it explores the role of Human Resources in workplace conflict, the role of managers and supervisors in dealing with it, the nature of workplace disputes, and strategies for effective dispute resolution.
This production is an ideal resource for all senior secondary level and further education students preparing for part or full-time employment, or studying employment relations.